Looking for a new source of spare parts?
Our parts department works independently of our other entities and procures parts from the open market with all required documentation.
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We purchase our parts on the free market which enables us to offer lower prices and shorter lead times than competitors. On some parts, this can result in up to 80% cost savings. All parts sourced through us have the needed documents, which allows for smooth installation.
Due to our independence from OEMs, we can provide spare parts for almost all aircraft types, from the smallest bulbs to landing gears. Additionally, we offer our customers the possibility to store parts they purchased in our facility to dispatch them immediately in case of AOG.
Having the right part in the right place at the right time is the mission of our logistics crew. We utilize various shipment methods to achieve this mission, from standard shipments with forwarders to airfreight shipments and onboard couriers.
Our logistics crew is trained in the shipment of aircraft components, including dangerous goods, and has extensive experience with shipments to various countries and continents.
We store parts in our secure, climate-controlled facilities in Graz and Malta and ship them from these locations to wherever the parts are required. Below you can see some photos of our stores.
To ensure a smooth installation, our parts & logistics team conducts a thorough incoming inspection where it checks the part for any visible damages, takes photos of the part’s condition, and reviews the documents so there is no delay later on. Below you can see some photos of incoming inspections.
"I really like to see what PRIMUS AERO has become over the past years and once you deal with them you will instantly know why: the people behind the brand PRIMUS AERO love their jobs and do their best every single day."
"We had problems with the radio of a Cessna XL during the Summer. The MRO told us that there are two weeks lead time on that part, but flights were sold in that period. The first thing I did was call Thomas K. He told me that he would check what he could do. Half an hour later, he called me back and confirmed that the new part would arrive at the MRO in the morning. That part was even cheaper than the quoted one from the MRO. After asking those guys at the MRO directly why they could not procure this part with the Primus price tag, they told me that Primus must have some connections that they wished to have too."
"One of our aircraft was in maintenance and should be released on a Tuesday, and the Monday before was a national holiday. The Friday before the release, the representative of the MRO told me that they found a leak and needed a special hose/line which would arrive at the earliest on Wednesday. That particular aircraft, however, was chartered for ten days starting on Tuesday, and the maintenance delay endangered a rather big deal for us. Long story short, the part was delivered by PRIMUS AERO until Tuesday 9:00 and the MRO could replace it in time for the charter flight. The representative of the MRO then came to me and said that they had never experienced such short lead times before."
"We once had an issue with a Part 145 Organization. The maintenance center told us that they had performed hundreds and hundreds of hours, and we were questioning that, so we asked PRIMUS AERO to send someone to conduct a full review. The PRIMUS AERO technician was there for two or three days, reviewed the task cards, and provided us with a very clear report on how many people worked on the aircraft for how long. It was extremely detailed and proved that the invoiced manhours were incorrect. It was a tremendous job that was executed perfectly. In the end, PRIMUS AERO saved us around 60 000 EUR."