PRIMUS AERO Partner Network Launch

Beyond Borders – More PRIMUS AERO


Have you ever tried to get something done in the business aviation industry? Then you probably know how important it is to have a network of trustworthy contacts who can enable you to make the impossible-seeming possible.

On a daily experience, we are experiencing how important it is to know whom to turn to in case of AOG or if travel restrictions keep us from assisting our customers at the location of their aircraft. Especially in COVID-times, it has become evident how important it is to have partners who share our quality standards in many places on the continent and worldwide. In Europe specifically, we know every MRO personally and sometimes even the technicians working on our customer’s aircraft.

The PRIMUS AERO Partner Network

We want to build on our excellent existing network through a system of PRIMUS partner offices (“the PRIMUS Partner Network”) around the world. But let us start at the beginning.

PRIMUS AERO was founded in 2010 by CEO Stephan Krainer out of the conviction that Continuing Airworthiness Management can be done at a higher quality than what he experienced in his career in the business aviation industry. Today, PRIMUS is one of the largest, if not the largest, independent CAMO in Europe. Before the pandemic, we had 14 employees, and today we have 24. Moreover, we expect to have 30 employees by the end of the year.

However, the journey from the decision to found PRIMUS to the successful company of today was not an easy one. For CEO Stephan Krainer, an aircraft technician, there was a lot to learn about accounting, taxes, and marketing. Today, PRIMUS employs specialists on all these topics who seek to do their very best each day. The fruits of the collective labor of the team can be seen in the current almost exponential growth of PRIMUS AERO.

Through the Partner Network, we are making the “secret sauce” of our success available to individuals in the business aviation industry, who, like CEO Stephan Krainer, have an entrepreneurial spirit and a drive to become independent. We are offering the opportunity to found a company under the umbrella of the PRIMUS AERO brand with access to our world-class spare parts and logistics department, support from our accounting department, and access to the skills and materials of our marketing department.

Same Quality, Same Standards, Same Spirit

What will change for PRIMUS AERO customers? Nothing except they will gain access to more expertise, support for more aircraft types, and contact points in more countries. Our first partner offices, for example, will open in Lisbon, Portugal, and Almaty, Kazakhstan, and we expect a location in the UAE to follow next. This means that PRIMUS AERO will be even closer to more airports, MROs, and places where our customer’s aircraft could be based.

Recently, we had a request from a Mongolian operator whom we would love to support. While Austria is in an excellent position to serve markets in Europe, local proximity to our customers is always better. In this case, the six-hour time difference between our headquarters and the customer presents quite a challenge. Our partner office in Almaty, on the other hand, will be able to provide much closer support.

Customers can get in touch with anyone in the partner network, and we will devise a solution that will offer the best support possible in every situation. Interested in finding out more? Visit our website or reach out to us directly!

Anna Gletthofer, Marketing Manager


This article was originally published in Aviation Heaven Magazine in September 2021.


More on this topic?

See our cover story in EVA Magazine, Autumn 2021